Contact Information
We value open, transparent communication and ensure our customer service team is fully available to assist with any questions, orders, shipping updates, or return requests. For absolute transparency, our official legal entity details and store contact channels are provided below:
- Store Name: Zenm
- Legal Entity Name: CROSSY'S PLANT & EQUIPMENT HIRE PTY LTD
- Australian Company Number (ACN): 698 136 720
- Jurisdiction of Registration: New South Wales, Australia (ASIC Registered since May 17, 2026)
- Customer Support Email: support@zenm.shop
- Customer Support Phone: +61480801442
- Official Corporate Address: 2124 THE BUCKETTS WAY BOORAL, NEW SOUTH WALES, 2425 Australia
- Target Market Region: United States (US)
- Standard Transaction Currency: United States Dollar (USD, $)
- Customer Service Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+10 / AEST)
Our average response time for emails is within 12–24 business hours. Please ensure your query includes your order number if applicable.